Privacy information

Reservations and payments

The booking buttons open NightsBridge, where you enter reservation and payment information. Read the NightsBridge privacy policy and the information displayed in the booking process before submitting your details.

Contacting Europrime

When you contact Reservations by email, telephone or WhatsApp, you provide the information in your enquiry. Share only what is needed for the hotel to assist with your stay. Please do not send full card details or account passwords by email or WhatsApp.

Website and external services

This website uses GoDaddy hosting and links to services including NightsBridge, WhatsApp, Google Maps and social networks. Those services have their own privacy policies. The site also loads web fonts and hosting traffic-measurement resources.

Optional website analytics

If you choose “Allow analytics”, Google Analytics records page visits and clicks on booking, WhatsApp and telephone links. These clicks indicate interest; they do not confirm a booking or payment. The custom events do not include enquiry text, names, email addresses or payment details. URL query strings are removed from page addresses sent by this tracking. Advertising personalisation and Google signals are disabled for this setup.

Choose “No thanks” to keep this Analytics tracking off. You can change your choice using “Analytics preferences” in the footer. Read Google’s privacy policy for information about its services.

Privacy enquiries

For questions about information supplied to Europrime, or to request access to or correction of it, contact reservations@europrime.co.za or call +27 11 894 2800. For information submitted directly to another service, refer to that service’s privacy contact as well.